Leadership Letters

Serving University Aspirations

Jeff Hollingsworth, Vice President and CIO

The Division of Information Technology offers a wide range of services, including phones, email, network access, Wi-Fi, classroom and instructional technology, programming and support for administrative computing systems like Testudo and Payroll and Human Resources, and more. We provide tech support, ways to get computers and software, and resources to help learn to use them. We even offer consulting services related to technology use, business processes, project planning, software development, server operations, data security, and more.

While keeping all of these services running gives us lots to do on a daily basis, the actual purpose of these resources, and everything DIT staff members do, is to help University of Maryland students, faculty, administrators, staff, and researchers achieve their goals -- the ones they have now and the future ones that will come about. Contributing to the learning, teaching, research, innovation, planning, and day-to-day activities that happen at the university is an honor and we are proud to do it.

To help us continue improving how we partner with and support the university community, we are engaging in a new strategic planning process. To develop a strategic plan that is truly helpful, we need input from university community members of all sorts -- about DIT, what you need from us, and how you think those needs will be changing in the future. During the next months, we are going to hold listening sessions with different stakeholders and engage closely with UMD community members to learn what is working for them and what can we do to expand and...

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-- From UMD faculty, students, and staff

Investing in Knowledge (and How We Manage It): Lessons Learned from ServiceNow's 2018 Conference

By: Leighanne Ellis, DIT Knowledge Management Team Lead

Benjamin Franklin said that "an investment in knowledge pays the best interest." I rather agree with him. I may be a bit biased though: My work is in Knowledge Management, and I am the team lead. To say that I am invested in learning and...

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-- IT service news and tips


Six Ways Video and Audio Can Improve Learning--ATI Media Studio Resources Can Help

Are you seeking new ways to engage your students? Adding audio and video elements to the traditional classroom (and to the online one) can improve learning and make things more interesting. The Academic Technology and Innovation (ATI) Media Studio,...

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IT Insiders

Innovations in Teaching and Learning Conference Lineup
Check out the program for this year’s 25th annual Innovations in Teaching and Learning Conference which features a day of presentation, panel and poster sessions provided by University of Maryland faculty, teaching assistants and instructional support innovators. The conference is free, however registration is required.

Free Instructional Technology Workshops for Faculty
Are you trying to “up” your ELMS course design and management game? Interested in using lecture capture or originality checking tools or clickers? The DIT Learning Technology Institute will host free workshops in the Edward St. John Learning and Teaching Center beginning May 29 and throughout June. Review workshop descriptions and register (at least 24 hours ahead of time).

Adobe Data Science Research Awards
Every year, Adobe funds a university faculty research program to promote the understanding and use of data science in the area of marketing. The goal is to encourage both theoretical and empirical development of solutions to problems in marketing. This year’s call for proposals ends August 16. Learn more.

Last Chance Sale
Graduation is coming (and so is Summer Break)! Visit Terrapin Tech now through May 15 to get any needed warranty repair work or tech support before you leave campus. There will also be discounts on Apple and Dell products. Get details.

Memorial Day and Summer Hours
Some DIT services will have with adjusted hours for the summer and Memorial Day holiday, including the IT Service Desk, Classroom Support, and Terrapin Tech. See the schedule.