System Center Configuration Manager (SCCM)

SCCM (Microsoft System Center Configuration Manager 2012 R2) is a comprehensive management solution for computer systems utilizing Microsoft Windows operating systems. Additionally, SCCM provides some management capabilities for Linux, Mac OS, and mobile devices. With Configuration Manager, IT technicians proactively manage the entire lifecycle of all Windows-powered devices. This includes deploying and maintaining systems and software, responding to security threats, distributing settings, and analyzing inventory data.

Benefits to the campus community:

  • Centralize management of Windows-based systems
  • Maintain security compliance
  • Ensure consistent settings across all workstations
  • Reduce IT cost

The following services will be available to Windows-based machines joined to the campus Active Directory (ad.umd.edu):

Endpoint Protection

SCCM Endpoint Protection is a centrally managed enterprise solution for providing antivirus, antimalware, and security protection to managed Windows computers. Endpoint Protection provides real-time protection, automatic remediation, and notification for viruses, malware, spyware, and rootkits. Antivirus definition files are updated by Microsoft up to three times a day and then delivered to clients via SCCM.

Software Updates

SCCM's Software Updates feature provides a set of tools and resources that can help with the complex tasks of managing, deploying, tracking, and monitoring Microsoft Windows updates to client computers in the enterprise. DIT will utilize SCCM Software Updates to deploy monthly security and critical Windows Updates, and zero-day hotfixes, to managed Windows computers.

Hardware Inventory

SCCM can detect detailed information about the hardware of managed devices, providing in-console inspection as well as emailed reports. Hardware inventory can query Windows for WMI class information about the physical hardware, operating system configuration, and user accounts. Some software information can be returned from the Control Panel's Programs and Features menu and applications installed by Windows Installer.

Remote Assistance/Remote Control

SCCM provides tools to remotely administer client computers from the Configuration Manager console. Remote Assistance leverages the Windows feature, requests a session with the currently logged-on user, and allows for in-session chat. Remote Control is an SCCM console feature allowing you to take control of a managed computer. Remote Control allows administrators providing assistance to see what the user sees and perform actions using the logged-on user's credentials.

Reporting

SCCM provides a set of tools and resources that help you use the advanced reporting capabilities of SQL Server Reporting Services from the Configuration Manager console. SCCM provides more than 450 reports out of the box that can be viewed in the console or emailed in various documentation formats.

 

Operating System Deployment (OSD)

SCCM provides administrators with the capability of deploying images/configurations to computers under their management. In other words, OSD allows administrators a mechanism to redo the software configuration for machines managed by SCCM.

 

Application Deployment

SCCM provides administrators with the capability of deploying applications to computers that are managed in SCCM.  Whether it's a new application or update, Application Deployment provides the mechanism to install software.

 

If you have any questions about SCCM, please contact sccm-support@umd.edu.