Customer Testimonials
The following testimonials were taken from our monthly customer survey. If you would like to make any comments or suggestions, please fill out the survey!
"Fast Process. Thank you."
-- Shirley Levine, Center for Leadership & Organizational Change
"The transaction was very easy, and the checkout process couldn't have been any easier. I'm grateful for the low cost Work at Home licenses Microsoft offers. They make it affordable to install their otherwise expensive products at home when it's work-related."
-- Jose Galdamez, Agriculture and Natural Resources
"OIT Software Licensing department has always been excellent in customer service. They are more than willing to go above and beyond to assist you. It is always a pleasure to work with them."
-- Vickie Patton, UMUC Office of Information Technology
"The person I worked with was very knowledgable and provided me with all the information I needed to purchase the software that was most suitable to my needs. Thanks."
-- Chetan Joshi, Counseling Center
"Superb service."
-- Sumant Nigam, Atmospheric & Oceanic Science
"Still the best part of OIT."
-- Jennifer Newlin, UMIACS
"Wonderful customer service! Very friendly and helpful."
-- Valerie Foster, EDSP
"Excellent service."
-- Wayne Slater, EDCI
"I really appreciated your notifying me that my software license was about to expire so I could renew it. That will likely avoid great inconvenience the next time the program is hurriedly called up for a job due yesterday!"
-- Loretta Robinette, Physics
"It was a quick and timely purchase and I got my package extremely fast about one day delivered by hand."
-- Nicholas Lassalle, OIEP
"The people were professional, knowledgeable, affable and quick. A thoroughly new and surprising experience for me, with regards to dealing with the university."
-- D. N. Cohen, IREAP
"Fine service and an excellent benefit for faculty and staff. Also receive prompt "Help!" and information from the OIT help Desk - thanks for your attentiveness and expertise..."
-- Steven M. Spivak, Prof Emeritus and past Dept. Chair, Fire Protection Engineering
"You all are 100% customer service...thank you for your efficient and expeditious service"
-- Carole A. Dingess, Institute of Applied Agriculture
"The service provided by the OIT Licensing staff was superb! I first called with a question about the software licensing, then placed the order online, and within an hour, received the software media via email! Great response time."
-- Joyce Newton, Dept. of Medicine
"It is a fast and easy way to access software without having to go to an off-campus store. I am very pleased with the service I received, whether on the phone or in person."
-- Regina Gill, Nutrition and Food Science
"A pretty good selection of software,at good prices."
-- David Inouye, Biology
"Everyone I have talked to at OIT has been very polite and helpful. As a staff member at UMCP, the ordering and delivery system works very well. I usually get my orders within a couple of working days, which is quite fast."
-- Sally Megonigal, Physics
"Everything went just as needed. Service was efficient and suited to my needs (which were for a quick turnaround). Always get what I need in the time I need it."
-- Jan Tunney, Baha'i Chair for World Peace
"With each purchase, it was quick and easy plus everyone was courteous."
-- Sheryl Shamblee-Carter, Building and Landscape Services
"Questions are always answered and if the information is not available at that time the staff will ALWAYS get back to me with the information in a timely manner."
-- Michael Mobley, Office of Professional Studies
"The guys that I talked to were so helpful and extremely courteous with the process. It was easy to do and the price was very affordable."
-- Katie Ernest, Animal Science
"Simple, easy, cheap solutions for those students who want Microsoft products."
-- Andrew Gerlowski, Student
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